If you wish to request an exchange or return, we’re here to make the process smooth and hassle-free. Please contact us within 3 days of delivery by emailing us at hello@cardaa.in or reaching out to us on WhatsApp at +91 8796751113.
While submitting your request, kindly share clear photos or an unedited video of the product along with its original packaging and seal tag for quick verification and support.
Important Information
- Exchanges or returns will only be accepted if the seal tag remains intact and attached to the product.
- Customers may be required to confirm the same before the request is processed.
Exchange/Return Eligibility
After review by our team, exchanges or returns may be approved in the following cases:
- Product received is damaged or defective
- Incorrect item has been delivered
- Visible manufacturing defects or unusual wear issues
Please allow us up to 7 working days to review and process your request once all required details are shared.
We truly appreciate your patience and cooperation, and our team will ensure your concern is handled with care and priority.